Privacy Policy & Consent to Receive Messages
Effective Date: 12/2/2024
At The RV Pro, we are committed to protecting your privacy and ensuring you have a positive experience with our services. This Privacy Policy and Consent Agreement outlines how we collect, use, and protect your personal information and details your rights regarding consent to receive messages from us.
By providing your phone number or interacting with our website, you agree to the terms of this Privacy Policy and the consent to receive messages as described below.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you interact with us, you may provide personal information such as your name, phone number, email address, mailing address, and payment details.
- Usage Information: We collect data on how you use our website, such as your IP address, browser type, and pages you visit.
- Cookies and Tracking Technologies: We use cookies to enhance your user experience, analyze trends, and improve our services. You can manage cookie settings through your browser.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To fulfill orders, service requests, and provide our RV repair and related services.
- Communication: To send transactional and promotional messages, including updates, reminders, and offers (if you’ve opted in).
- Improving Services: To improve our website and services based on usage data.
- Legal Compliance: To comply with relevant laws and regulations.
3. Consent to Receive Messages
By providing your phone number or staying on the line during a call, or leaving a voicemail message, you are providing explicit consent to receive messages from The RV Pro. These messages may include:
- Service Updates: For example, appointment reminders or repair status updates.
- Marketing Messages: For promotions, special offers, and other marketing communications (if you opt in).
These messages may be sent via automated systems or prerecorded voice, and standard message and data rates may apply.
Message Frequency & Purpose:
You may receive messages on a recurring basis depending on the nature of your interaction with us (e.g., appointment reminders, service updates, promotions).
Opt-Out Instructions:
You can opt out of receiving messages at any time by replying “STOP” to any message you receive from us. After replying “STOP,” you will receive a confirmation message that you have unsubscribed from future communications.
4. How We Protect Your Information
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, secure servers, and access controls.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who assist in providing our services (e.g., payment processors, hosting, and customer support). These third parties are contractually obligated to protect your information.
We may also disclose your information if required by law or to protect our rights, property, or safety, or that of our customers.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You may review, correct, or delete your personal information by contacting us.
- Opt-Out: You may unsubscribe from marketing messages by following the opt-out instructions provided in the message.
- Request Data Deletion: You can request the deletion of your data, subject to certain legal requirements.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience and analyze trends. You can adjust your browser settings to manage or block cookies, but this may impact your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have done so, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your consent to receive messages, please contact us at:
The RV Pro
Email: admin@thervpro.com
Phone: (877) 716-6004
Privacy and Consent to Receive Messages Acknowledgment
By continuing to use our website and services, or by providing your phone number, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy and Consent to Receive Messages.